Our Privacy Statement
Londonhotels4u respects your privacy and makes sure that all your ‘Personal Data’
processed on this site is protected in accordance with the Data Protection Act 1998.
We collect, store, and use any Personal Information from you when you use our website
for providing products and services that are available through this site. You authorise
us to use your Personal Data for sending you information about our latest products
and services that we think are of your interest, unless you opt out by contacting
We have generated separate information security and data protection policies to
ensure that whatever customer information we use complies with the eight Data Protection
Principles of the current UK Data Protection legislation. These principles require
data to be relevant, adequate, accurate, and kept up to date so that they can be
In case, you provide us with Personal Information related to your religion, beliefs,
racial or ethnic origin, or opinions, we will not pass this data to any third party
for any reason without any prior consent from your side. We care and understand
that the privacy of your information is important for you. Thus, we commit ourselves
in ensuring the privacy of your personal data.
What Personal Data Do We Collect?
When you use our website (including the bookings made by you through this site),
we may use or store the following personal information about you:
- Information provided by you for the purpose of registering with us
- Information provided by you for subscribing to our email notifications, website
services, and our newsletters
- Information provided by you while filling any booking forms or any other forms on
this site including your name, address, date of birth, telephone number, email address,
and credit card details (i.e. CVC code, credit card type and number, credit card
holder name, and card expiry date)
- Technical information from your PC including its location, IP address, domain name,
the URL you came from, operating system, browser version, and the parts of our website
- The cookies from your browser for monitoring your use of the website during the
time you access it
All this personal information is used to give you an enhanced online experience.
At all times, you should make sure that the ‘Personal Data’ you provide is correct
and complete with all registration details such as your real name, address, and
other requested details. For any changes, you will notify us as early as possible
so that we can update our records. You are solely responsible for all personal information
provided to us and we may take action if we believe that your personal data may
cause us loss, commercial damage, or liability.
We will use any information provided by you during the transaction using your credit
or debit card numbers, billing or delivery address, and expiry date to process the
transaction. All your personal details will be stored on a secured server in encrypted
form and may be used by us for any future transactions with you.
We are responsible to take necessary steps to protect your Personal Data, but we
cannot guarantee the security of any data you disclose online. You accept all the
inherent security implications attached with online dealing over the Internet and
you will not hold us responsible for any breach of security unless we have been
If you have any queries or want to opt out of receiving communications from us,
you can contact us by sending us an email to
What is a Cookie?
A cookie is a small bit of text or a file, which can be downloaded to your PC or
mobile device when you visit a website. It is like an internet user’s identification
card, which informs the website as and when the user returns on it. A cookie is
not a computer programme and it cannot read any other information saved on the hard
and users faster and easier. The information generated from these cookies helps
- Providing a safe and secure service for all online transactions
- Recognising the things you have added to the cart so that we do not have to ask
again at the checkout
- Measuring the number of people using our website to keep it running efficiently
- Analysing the usage by our customers so that we can provide them best possible services
Cookies are legitimate and useful tool for different activities like verifying the
identity of web users. Cookies cannot be used for extracting any personal information
from your device.
Following are the different types of cookies generally used for effective and reliable
Session Cookies- They are ideal medium to link your actions on
the website to our data system, helping us to remember the things that you have
added to the cart while browsing the website. These cookies usually expire when
the browser is closed, so no information is stored permanently.
Persistent Cookies- This cookie type is used to remember your actions
and preferences across the site, enabling us to give you the information relevant
for you in the future. We collect information from this cookie to keep a track of
actions across multiple browser sessions and make advertising more relevant to you.
First Party Cookies – We set and handle these cookies on our own
and they cannot be read or accessed by any other website.
Third Party Cookies – They hold separate website permission for
using londonhotels4u.com and record certain actions that you take on our website
What All Cookies Does Londonhotels4u Use?
Functional Cookies – We use these cookies on our site to ensure
that certain features such as check out, cart, and custom content. These cookies
help us in:
- Remembering items you have ordered in your shopping cart
- Retaining information about who is logged in while amending or cancelling bookings
or making corporate bookings
- Remembering various search options (dates, occupancy, number of rooms), which does
not require you to enter them for every search
These functional cookies are not used by us to advertise products and services to
Analytical Cookies – They are necessary for measuring site performance
like number of errors, number of purchases, and number of visitors. These analytical
cookies help us in:
- Identifying and recreating errors that may occur
- Gathering anonymous statistics on how the site is used
Analytical cookies are not used for advertising our products and services to you.
Third Party Cookies
Type of Cookie
Persistent (longer than 30 days)
Help in monitoring traffic volumes to our website, which enable us in understanding
how our site is working and fix any problems. It makes sure that our website is
fully optimised and functional to create the best possible user experience.
Controlling Cookies You can easily alter your cookie settings in
different browsers. Here is how you can access your cookie setting in popular browsers.
Deleting Cookies Cookie settings can be easily deleted too but
this process vary for different browsers. Here is how you can delete cookies in various browsers. For detailed information
about cookies, you can visit at